No service

<p>i Ordered two items from the online store, paid extra courier fees to have it delivered next day, waited for courier to contact me regarding delivery, had to phone couriers 10times to fight as they had many excuses as to why they could not deliver. Then had the same problem sending back one item for return, logged a return on the 08-10-2016 waited until the 11th for them to collect after numerous calls and complaints to superbalist about the poor service from couriers, it is now 6 days later and the superbalist warehouse is still inspecting the item? I contacted superbalist this morning again trying to find out when i will be refunded, asked for a manager to call me,,,,,,, still waiting!!!!!!</p>