TM
Thandiwe M

1 reviews | Active since Jan 2016

14 Dec 2016, 12:23

No delivery after 2 weeks

<p>Good Day,</p> <p> </p> <p>I ordered a pair of shoes on the 2nd of December 2016, 2 weeks later I still dont have my package. I have tried the Client Concierge numerous times but nobody seems to know what is going on, really disappointing.</p> <p> </p> <p>Thandi</p>

0
Replies (1)
Superbalist.com
Superbalist.com's reply14 Dec 2016, 13:19
Official

Hi Thandiwe,

To follow up on our conversation. Thanks for taking the time to speak to me and provide valuable feedback.

I am sorry that your recent experience on our website has been one of disappointment; it is definitely not what we wish our customers to experience.

I have emailed you to continue to keep you informed regarding the delivery of your order.

I hope this helps.

Kind regards_Kauthar Bedford__CLIENT concierge specialist_