NO DELIVERY

Tuesday, December 29, I received SMS re delivery of my parcel.I contacted Superbalist immediately to inform them that our offices are closed,but they can deliver at home. I call again to make sure that the address is change on order.The status of my order was delivery December 29 to 31 On December 31, I phoned customer services in the afternoon and a man promise that he will follow up and call back.After hours of waiting, I called again and speak to a lady - she confirmed that she would follow up on the order with Dawnwing and revert back.This did not happen. I again contacted to get Waybill number - and call Dawnwing. Dawnwing did not respond to calls and at 17:00 my package was was not delivery and I did not receive a call from the Courier company or Superbalist.The status on the website have changed to delivery 31 December.It is not the first time I experience this with Superbalist - with my lprevious order they pickup the parcel two days late and again it was me making numerous calls.The guys in Customer Service is useless, they do not respond and they do not care if you never buy again from them.At this stage I am furious and expect a call.Takealot I am not happy with this!!!