CF
Chris F
1 reviews | Active since Mar 2015
02 Mar 2015, 15:19
Next day delivery
I signed up for superbalist to buy an item of clothing and was surprised to see that first purchases receive a 40% discount when you enter a promo code.<br> <br> I unfortunately did not follow the website properly and didn't make use of the promo code. When I called up the website they were only too happy to help and ensured that they would add the funds to my e-wallet even though it was really my fault that I hadn't seen the place where you add the promo code.<br> <br> On top of this they delivered my order within 24 hours of me placing the order.<br> <br> Really impressed with the service.
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Superbalist.com's replyOfficial
23 Mar 2015, 10:41Hello BadgerZA,
We understand that being new to a website may sometimes be confusing and aim to assist our customers to the best of our ability to ensure the process is as smooth as possible. I am happy to hear that we were able to ensure that you could take full advantage of the promo and that your order was delivered in good time.
We do hope to see you soon again, and perhaps if you like you could tell your friends too!
Kind Regards,
Chloe Moos.
Head of Client Concierge.
We understand that being new to a website may sometimes be confusing and aim to assist our customers to the best of our ability to ensure the process is as smooth as possible. I am happy to hear that we were able to ensure that you could take full advantage of the promo and that your order was delivered in good time.
We do hope to see you soon again, and perhaps if you like you could tell your friends too!
Kind Regards,
Chloe Moos.
Head of Client Concierge.
Best regards,
Superbalist.com's reply23 Mar 2015, 10:41
Official
Hello BadgerZA,
We understand that being new to a website may sometimes be confusing and aim to assist our customers to the best of our ability to ensure the process is as smooth as possible. I am happy to hear that we were able to ensure that you could take full advantage of the promo and that your order was delivered in good time.
We do hope to see you soon again, and perhaps if you like you could tell your friends too!
Kind Regards,
Chloe Moos.
Head of Client Concierge.
We understand that being new to a website may sometimes be confusing and aim to assist our customers to the best of our ability to ensure the process is as smooth as possible. I am happy to hear that we were able to ensure that you could take full advantage of the promo and that your order was delivered in good time.
We do hope to see you soon again, and perhaps if you like you could tell your friends too!
Kind Regards,
Chloe Moos.
Head of Client Concierge.
Best regards,