Never again will I support Superbalist.com

Spent a fortune with them again, last time it was expired cosnetics. This time 4 out of 5 Items in a box, 5th one missing in action. No reply, no customer service whatsoever. I have paid for 5 items, 5 items show delivered but only 4 received and luckily I opened the box at the depot when I picked up, but still no feedback.