Mishka Abrahams is ***********

I had a delivery scheduled for Thurs 16th, but that didn't happen. The driver called to say he was on his way and then texted to say package was delivered.

I dropped everything and went to reception and there was nothing. This caused alot of stress and confusion. Later, I get an update saying rescheduled on account of insufficient address. *******.

I sent a complaint email, specifically asking for a manager to respond with a resolution and what they're going to do to make it up to me, for the negative experience and stress this caused. I was at reception 5 times, turning the place up and down, for a box that wasn't there. Mishka Abrahams then, defies my request for escalation and dismisses me like 'oh i see you have your order now, haha'

I had to email and I had to phone the next morning, in order for my delivery to arrive. Even the next day, the driver called to say he was outside, so I said "WELL COME INSIDE. IT'S A BUSINESS ADDRESS, WITH A RECEPTIONIST". Why does this driver want people to leave work for him to deliver?

I want a manager to email me as I initially requested and to make it up to me.