Making me a *****

Very Bad service I ordered a sneaker and tshirt went to pickup store open up boxes and realised tshirt was not in box I never ever got two items in the same box before all the years i always recieved a single item in a box never together in one box They claiming my sneakers and tshirt was in one box never happend before They say im making claims and if this happend again they will block my account So this makes me the ***** then Ive been ordering for many years and this is my treatment bad bad bad