*****, bad service, ***********..

Just had the worse experience ever with these people. Their return and exchange department is nonsense, frustrating, very bad and beyond. They are also *****. My return was supposed to have been picked up on the 20th till today nothing, they said the person for a pick up came and I wasn't there. Then all of a sudden Skynet only deals with my area on Mondays, then boom Skynet comes to deliver stationery at my workplace but no invoice for pick up. The agents at Superbalist keep insisting there is nothing they can do on their side. This is pathetic really. They don't even follow up as I've logged a complaint with them. As of right now the parcel is still with me.