Late delivery, half delivery, lost delivery

2 weeks later since order placed and paid, 4 phone calls to follow up. Half order delivered, balance of order lost, re ordered to be made priority only to be told that priority is a week later and will only be received Monday .....hopefully!! Order is a gift for someone leaving overseas this weekend and will now clearly not receive. By no means is shopping online with Superbalist easier or service provided by any means professional!