Late delivery and bad call centre service

Hi [URL Removed]<br> Please refrain from telling customer delivery dates, when you are not sure or efficient with delivery service, many of us work and need to make arrangements to receive delivery from you, today is a thiord day since I have been waiting for my order, Monday I was told Tuesday, Tuesday they said Tuesday, its Wednesday today they are saying Wednesday. I spoke to COCO from your call centre at 8am who said she will ask the courier and then call me back at 12pm no one has called and actually she does not know as courier did not give her feedback, no courtesy to call back as give me feedback. Its holidays now and I need to travel what will happen to the delivery if you even do not know where it is. my order number stated below