I’m writing to express my deep dissatisfaction with the mishandling of orders #***5 and #***0

I’m writing to express my deep dissatisfaction with the mishandling of orders #***5 and #***0. On March 27, I ordered a Fossil watch at a discounted price with next-day delivery. The wrong watch arrived, so I requested a replacement—only to receive the same incorrect item again, this time delivered to the wrong address. I spoke with a representative named Amila, who advised against initiating another return and said the issue would be escalated. However, on April 7, I was informed the correct watch was out of stock—a claim I find suspicious, as it’s now listed on your website at full price, with no mention of limited availability. This appears to be an attempt to avoid honoring the discounted price. I did not request a refund or a substitute. I want the item I paid for, at the price advertised. I expect a manager to intervene immediately. Failure to resolve this will result in a formal complaint and public review.