I WANT MY REFUND!!!! TERRIBLE SERVICE

I ordered items on the 27th October 2022 and only received my items on the 5Th of November 2022 9 days later nobody cared to contact and tell me what's going on. Upon inspection I found out that half of the items were missing 😳 I was so ANGRY I decided to opt for a refund for the entire order. I have now been refunded half of my money. WHAT A TERRIBLE EXPERIENCE I WANT MY FULL REFUND BACK YOU GUYS ARE NOW TAKING ME FOR A RIDE. First the order is late and items are missing now u want to ***** me for my hard earned cash!!! I WILL NEVER ORDER FEOM YOU AGAIN BRIND BACK MY MONEY !!!!