HORRIBLE DELIVERY SERVICES

IT'S ALMOST TWO WEEKS LATER AND I STILL DON'T HAVE MY COUCH. TODAY I GET A CALL FROM SOMEONE I DON'T KNOW TELLING ME THAT HIS BROTHER HAS IT AND HAS HAD WITH HIM ALL THIS TIME FOR DELIVERY AND HE'S WONDERING WHY HE HASN'T DELIVERED. WHY THE HELL IS HE ASKING ME WHEN HIS BROTHER IS DRIVING AROUNF WITH MY COUCH FOR NEARLY TWO WEEKS NOW?