Horrible customer service - still waiting for refund!!
I ordered three dresses 2 weeks ago on a Friday, and they emailed me after I paid saying that one dress is out of stock and that they will refund me. On the Monday I got an email saying that the refund has been placed... I am still waiting!! They said it would take a few days. I have also emailed customer service and no reply! This is seriously unacceptable! Please respond!!
Good Morning Emma,
I would love to assist you to get this resolved soonest.unfortunately I cannot pick up on your profile with the email address you are on at the moment.
Unfortunately, I cannot pick up on your profile with the email address you are on at the moment. Please, can you assist with your order number or reference?
Kind regards,
Claire Gravell
Client Concierge Specialist
Good Morning Emma,
I would love to assist you to get this resolved soonest.unfortunately I cannot pick up on your profile with the email address you are on at the moment.
Unfortunately, I cannot pick up on your profile with the email address you are on at the moment. Please, can you assist with your order number or reference?
Kind regards,
Claire Gravell
Client Concierge Specialist