1 reviews | Active since Jul 2011
Great service
I have had only good experiences with this provider. The website is easy to use and the app has good functionality. They have great products and brands. I have placed several orders and made some returns. All have been processed quickly and efficiently. Most recently I returned an item that was defective. From logging to the return to getting the refund took only four days. On the day I requested the return I received a call from the courier to collect the item. Throughout I was informed of where I was in the process via text and email. Even when I queried that a voucher had not been refunded, this took only hours to sort out. I really can't fault them in any way. I am very impressed and very grateful. Thank you Superbalist.
Thank you so much for your positive feedback and compliment on our services!
We strive to make every Superbalist experience as efficient and enjoyable as possible. To hear this kind of feedback only motivates us to continue providing and striving to give the best possible service.
Thank you for your continued support and for being a Superb customer!
Kind regards,
Robyn van Staden
Client Concierge Specialist
Thank you so much for your positive feedback and compliment on our services!
We strive to make every Superbalist experience as efficient and enjoyable as possible. To hear this kind of feedback only motivates us to continue providing and striving to give the best possible service.
Thank you for your continued support and for being a Superb customer!
Kind regards,
Robyn van Staden
Client Concierge Specialist
