SS
Sne S

1 reviews | Active since Oct 2015

23 Oct 2015, 18:09

Frustrated!!!!

I have been waiting for an order all day today after receiving an sms to say they will deliver my goods today. Every time I called to find out what's happening with my order I get the same \we will check and get back to you"response. NO ONE EVER GETS BACK TO ME!!! I was promised after hours delivery but no one has confirmed that this will actually happen. Here I am sitting and waiting for anyone to call"

0
Replies (1)
Superbalist.com
Superbalist.com's reply23 Oct 2015, 18:31
Official
Hello mxm2015,

I apologise for the frustration!

A member of our concierge team is following up with the courier company now and will update you via email.

Kind regards,

Carmia Lureman-Norton
Head of Delivery & Customer Service

Best regards,