First and last experience

I placed an order with Superbalist on Sunday, 31 May and chose the option to eft my payment. I then forwarded proof of payment and was aware that it would only get processed the following day, since I placed my order on a Sunday. 4 days later and my order status says it's pending until payment is made. <br> <br> I've been emailing Superbalist about this since Monday and I either don't get a response or I'm told I need to send proof of payment again. I have now forwarded proof of payment to them 4 times. I have wasted so much time trying to resolve the issue and my efforts are obviously not being reciprocated. When placing my order I was told delivery would take place on Wednesday, 3 June for the latest. It's Thursday and I'm still struggling to get hold of anyone to help me sort this out. <br> <br> I have never experienced such poor service and this will definitely be my first and last purchase.