RB
Riyad B

1 reviews | Active since Dec 2015

27 Dec 2015, 17:00

FAILURE to deliver on 24 Dec as promised.

Ordered a sneaker online for a gift. Email received stating delivery date 24Dec15. Contacted concierge assist, all I was met with was, 'the courier company is at fault'. Still no contact made from the courier company.

0
Replies (1)
Superbalist.com
Superbalist.com's reply28 Dec 2015, 09:36
Official
Hello Riyad5167,

I am sincerely sorry about the delay of this delivery especially around Christmas time!

I am following up with the courier to find out exactly what is happening and I will inform you soonest as to what is happening.

Apologies again.
Kind regards
Claire Gravell
Client Concierge Specialist.