BM
Bontle M
1 reviews | Active since Jun 2011
28 Dec 2015, 16:58
Failed to deliver as promised
I have two orders by superbalist. One had to be delivered on the 23rd Dec and the other on the 24th Dec. Been calling their customer service, spoke to Coco and they keep on saying they will get back to me. I don't owe them nothing the least they could do is make an effort and see to it that I get my goods!! Am being held hostage at my house cause am waiting on them!! Such bad service all round!! very unhappy first time buyer.
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Superbalist.com's replyOfficial
28 Dec 2015, 17:30Hello Bontle M,
Our sincerest apologies for the delay with your orders.
As per our telephone conversation, I am following up on your deliveries and will ensure that it gets to you asap.
Kind regards,
Robyn van Staden
Client Concierge Specialist
Our sincerest apologies for the delay with your orders.
As per our telephone conversation, I am following up on your deliveries and will ensure that it gets to you asap.
Kind regards,
Robyn van Staden
Client Concierge Specialist
Superbalist.com's reply28 Dec 2015, 17:30
Official
Hello Bontle M,
Our sincerest apologies for the delay with your orders.
As per our telephone conversation, I am following up on your deliveries and will ensure that it gets to you asap.
Kind regards,
Robyn van Staden
Client Concierge Specialist
Our sincerest apologies for the delay with your orders.
As per our telephone conversation, I am following up on your deliveries and will ensure that it gets to you asap.
Kind regards,
Robyn van Staden
Client Concierge Specialist