DW
Devon W

1 reviews | Active since Apr 2013

22 Feb 2016, 11:03

Excellent Service no complaints

I purchased an Item,and wanted to return it. instead of refund,i clicked exchange, and go sent the same item (a new one) called the call center,i explained my mistake, they were so friendly and understanding.. explained the process i needed to follow, and how the refund would work. <br> the funds were transferred back into my account yesterday.. and despite it all being my fault, they were friendly and patient enough to guide me through the process..<br> would definitely use them again :-)..<br> keep up the refreshingly good service.

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Replies (1)
Superbalist.com
Superbalist.com's reply22 Feb 2016, 11:22
Official
Hello Kuldersak,

Thank you so much for your compliment!

Your satisfaction with our service is very important to us and we are happy we were able to assist you with your query. Your positive feedback keeps us motivated to continue giving the best possible service.

Thank you for your continued support and for being a Superb customer!

Kind regards,

Robyn van Staden
Client Concierge Specialist