SE
Samantha E

1 reviews | Active since Mar 2015

08 Apr 2016, 08:07

Excellent Customer Service and feedback

Absolutely excellent service! Yesterday I submitted two queries to Superbalist regarding a dress. From start to finish Alex handled my query's swiftly and efficiently. She was friendly, courteous, kind and immediately had a solution to offer when she called me with direct feedback a short while later, which was so refreshing, surprising and amazing. Excellent customer service - this is how it should be done. Well done Alex and Suberbalist!

0
Replies (1)
Superbalist.com
Superbalist.com's reply08 Apr 2016, 09:40
Official
Hello Samanthavdmerwe,

Thank you so much for your positive feedback and compliment on our services!

What a SUPERB compliment, I will ensure that Alex gets the praises she deserves!
We strive to make every Superbalist experience as efficient and enjoyable as possible. To hear this kind of feedback only motivates us to continue providing and striving to give the best possible service.

Thank you for your continued support and for being a Superb customer!

Kind regards,
ClaireGravell
Client Concierge Specialist