1 reviews | Active since Mar 2015
Embarrassing Service
<br> I placed an order the 25th Feb, received a notification that my order will arrive the 26th. It is now the 7th March, I still have not received my package. Order No. 651896<br> All I get from Superbalist is that my parcel should be with me soon... I've ordered merchandise from the UK that's been delivered faster. I just think that this is a complete brand fail considering that I've been a client for so long. I don't need any apologetic responses from them stating that this was down to the couriers. This whole experience has left a bad taste, this is the second time I've had an incident with Superbalist, the first was damaged merchandise Order No: 316646.<br> I will not ever shop or recommend Superbalist to anyone... In the Word!<br>
Our sincerest apologies for the delay of your delivery.
As per our telephone conversation, we will ensure that you receive your order no later than today. This is definitely not the type of service we would want any customer to experience and we will be doing our best to improve on our service in this regard.
Kind regards,
Robyn van Staden
Client Concierge Specialist
Best regards,
Our sincerest apologies for the delay of your delivery.
As per our telephone conversation, we will ensure that you receive your order no later than today. This is definitely not the type of service we would want any customer to experience and we will be doing our best to improve on our service in this regard.
Kind regards,
Robyn van Staden
Client Concierge Specialist
Best regards,