Disgusting service.

I spoke to Aphiwe on 15/06 at 10am. The service is received from him was absolutely appalling. He constantly spoke over me, told me that there are no team leaders or managers readily available to assist and that he does not know when someone can get back to me. This was after Superbalist allowed me to pay R2000 for items which did not appear out of stock at the time of purchase. When requesting escalation, Aphiwe point blank refused to allow me to speak to anyone else and told me that they would email me feedback at some point. I find this incredibly pathetic service for a company this large that I constantly support. This needs to be address as soon as possible.