DISGUSTING CUSTOMER SERVICE EVERRRRRR

i ordered a shoe 2 WEEKS ago after i got an sms saying the shoe was going to be delivered i realised they had magically changed it from white to black i cancelled that order and took a chance and did it the second time i called the call center and an agent told me there was a barcoding error AGAIN on their side and later got an email form client concierge saying i would get the shoe to me in 3 day because they do not have stock of the shoe and would get the warehouse to alert them as soon as the shoe is available itls literally 2 weeks later i STILL dont my have my shoe they dont call me to tell me anything i have to contact them to try get feed back on the matter they keep saying they are going to get the manager to resolve this but till today NOTHING absolutely NOTHING ..this company has no regard for service let alone being efficient on their site as well as resolving issues and making sure they dont happen again but rather let you wait out till they feel like responding to their customers