DA
Duncan A

1 reviews | Active since Apr 2022

13 Apr 2022, 10:06

Disgusting Client Care

Absolutely disgusting client aftercare service. Ordered two t-shirts, I had to return them as they were slightly too small. When they delivered the larger size, only one shirt was in the box.

Trying to get hold of someone to address this has been atrocious. Sent emails to ***, no one bothers responding. Send queries through their Support page on their website, no one responds, even though they say they have a 1 Business day turnaround.

Eventually called the TakeAlot number to be put through to Superbalist directly, as their number does not exist, and you are on hold for ever.

It takes a lot for me to get this irritated that I register for Hello Peter just to write this, but I am absolutely disgusted with the Client Care of Superbalist.

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