Disgusted

I placed an order fir delivery next day of which I pd R60, to my Dismay I received confirmation on 14 -15 Sept; you will note delivery is to a hospital and the order itself is pjs; this a real emergency????? A damn nerve to take the R60 and now makes it my problem that part of the order is.on Cpt??? This is disgusting and the person who mailed shud be fired???? Am annoyed......