1 reviews | Active since Dec 2016
Disappointing
<p>I orderd two items inthe same time same order number, but then only 1 i tem got delivered on time, i have been in communication with the support team to sort this issue out but to no success, Christmas passed and now new years is also going to pass and my order is still no where to be seen. :-( :-(</p>
Hi Bridgett,
Thank you for taking my call.
I am sorry that your recent experience on our website has been one of disappointment; it is definitely not what we wish our customers to experience.
As per our conversation I have arranged for the delivery to take place, but more importantly you be contacted prior to delivery. I will check in with you tomorrow to confirm receipt of the order.
I hope the above is in order.
Kind regards_Kauthar Bedford__CLIENT concierge specialist_
Hi Bridgett,
Thank you for taking my call.
I am sorry that your recent experience on our website has been one of disappointment; it is definitely not what we wish our customers to experience.
As per our conversation I have arranged for the delivery to take place, but more importantly you be contacted prior to delivery. I will check in with you tomorrow to confirm receipt of the order.
I hope the above is in order.
Kind regards_Kauthar Bedford__CLIENT concierge specialist_