demage products

I want to complain about your business (superblist), I ordered sneakers on Sunday, they arrived on Tuesday and I went to pick them up on Thursday, when I opened my nike air force and saw that the sneakers were broken, I have been calling all week to send my order back but no one answers an when you answers you press again, you also said that you would get back to me in 1 business day but still nothing? This is very poor service and I would like to have a feedback from you otherwise I will put you on social media!!