****py refund system

I’ve been waiting more than a month for my refund now and every time I lodge a request on my update a new agent answers me back and all of the agents have exactly the same answer: “as soon as I have an answer from the warehouse or returns department I will revert back to you”. And guess what?? None of the agents ever revert back to me. This is very ****py and I will never again order anything from Superbalist again.