constant Lies saying they tried to deliver!!!

Currently have an order that has been out for delivery for the past 2 days, every day I get an sms saying we tried to call you to deliver, yet no calls. I cannot get hold of anyone, I have send a request on their website nothing. NOw order status shows cancelled, no one called me or tried to contact me. This is not a good website to buy from, lies and no decency to even communicate