ZM
Zaria M

1 reviews | Active since Nov 2018

14 Nov 2018, 07:31

CON ARTISTS

DON’T EVER TAKE SUPERBALIST RETURN INFO AT FACE VALUE. I bought items from Superbalist that had incorrect returns information listed next to them. As the information provided on the item page stated that I had 30 days to return I assumed that I had 30 days to return. I assumed that the information presented at face value by company was accurate and bought my items accordingly. HUGE MISTAKE TRUSTING SUPERBALIST. When I tried to return the items 4 days later, I was told they were non-returnable. Turns out the true information was not what Superbalist had stated right next to the items (i.e. the information that customers are going to see when buying and trust is accurate), but rather it was in the small print of their returns policy page, creating a nice little trick that has prevented me from returning items that were listed as returnable. Customer “service” has been completely useless, everyone keeps circumventing the problem, not acknowledging what my actual complaint is (i.e. that false information was provided) and turning me in circles. They are DISHONEST ********. I will never use them again and STRONGLY URGE OTHERS NOT TO USE THEM. Just look at the customer posts on their Facebook page to get a true sense of how Superbalist conducts their business.

0
Replies (0)