Complaint-

I ordered a pair of shoes mid November, just to miss the black friday rush. I then received the order late (exactly what I was trying to avoid.) after all this the oder I receive is for a women's dress(I ordered shoes) I then call them to get this sorted but the first person I so confused I could have literly sores it out myself. OK this lasts about 20 and I'm paying for the call. I then ask the agent to call me back but what do you know, no call. So I call again for another 20min(keep in mind I'm paying for these calls) by the time I was done they were only able to collect the incorrect item 3 days later. So at this point I'm ****ed and it's been almost a month, I've spent probably the same amount for the shoes on calls, driving ect. Eventually the item is sorted and should be with me tomorrow. No no no, it came today for some reason and I was not notified in advance it make arrangements. Now I have to spend more of my time and money to reschedule for delivery, it's absoluly pathetic. I've calculated my time and money spent on this whole ordeal and turns out I'm better off buying me 2 pairs of shoes in store. Just a side note- I always schedule my deliveries to the pick up point as I work odd hours but this could not be done on the day, I was to this after a 2 hour back and forth telephone conversation