1 reviews | Active since Aug 2016

09 Aug 2016, 14:41

Client service superstar

<p>I bought a gift for my aunt's 50th birthday and without realising the delivery date would run over school holidays I sent it to her nursery school. In a panic the day before delivery and her birthday I used the live chat and spoke to a wonderful human called Melissa who not only helped me quickly change the delivery date, she did it quickly and efficiently. Note: She was working on Women's Day when she should have been spending time with her family and I commend her for that and for her superb client service. I will continue to use Superbalist as I always have done.</p>

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Replies (2)
Superbalist.com
Superbalist.com's reply10 Aug 2016, 07:01
Official

I am sincerely sorry I mixed your name, I meant Sabrina.

Best regards,

Superbalist.com
Superbalist.com's reply10 Aug 2016, 07:02
Official

Hi Trudi,

Thank you so much for your positive feedback towards Melissa and compliment on our services!


We strive to make every Superbalist experience as efficient and enjoyable as possible. To hear this kind of feedback only motivates us to continue providing and striving to give the best possible service.


Thank you for your continued support and for being a Superb customer!


Kind regards,
Claire Gravell, Client Concierge Specialist

Best regards,