Broken item and no refund after a month!!!???
<p>I ordered a pair of shorts from Superbalist and when i recieved them the zip was broken.</p> <p> </p> <p>I sent them back and within a day they had collected them and never got back to me.</p> <p> </p> <p>It has been a month since they have taken the shorts from me and still nothing yet. I have emailed them and emailed them, but still nothing yet.</p> <p> </p> <p>I am highly dissapointed in such a useless online company.</p> <p>Spree for the win!</p>
Hi Aj,
I am terribly sorry to hear about your latest experience with us. Your refund was processed to your original payment method on 12/09/2016. We will be following up to ensure that all of your concerns are addressed. This is definitely not the type of service we want any customer to experience and we will do our best to turn your experience around.
Kind Regards,
_CHRISTIA VAN SITTERT__CLIENT concierge specialist__
Hi Aj,
I am terribly sorry to hear about your latest experience with us. Your refund was processed to your original payment method on 12/09/2016. We will be following up to ensure that all of your concerns are addressed. This is definitely not the type of service we want any customer to experience and we will do our best to turn your experience around.
Kind Regards,
_CHRISTIA VAN SITTERT__CLIENT concierge specialist__