Be absolutely certain before purchasing off Superbalist, they make returns as difficult as possible

If I could give no stars I would. I tried to do a return where they collect, but the person who came to collect called my landline ONCE (and I happen to have stepped away from my desk) and then I received three emails saying that they tried to collect my return but I wasn't available. ONE call is NOT trying. So then after emailing their customer services twice, eventually I get a response to say they'll arrange for collection the next day. Nevermind that I stated twice that I wouldn't be available the next day. So I contact them to cancel the next day collection, but guess what, they pitch up anyway, I'm not there, and I get ANOTHER email saying they tried to collect but I wasn't available despite me telling them twice that I wouldn't be. MAKE SURE YOU ABSOLUTELY WANT SOMETHING OFF THEIR WEBSITE BECAUSE THEY'LL DO THEIR UTMOST TO MAKE SURE YOU'RE STUCK WITH IT.