Bad Service, slow delivery
<p>First time purchasing on Superbalist and I am not impressed, firstly order arrives a week late and the courier company tells me they couldn't find my street address, no phone call what so ever, like seriously!? What are navigators for? Ended picking up the order for myself at the courier company. I arrive at home only to find out that Superbalist messed up my order by giving me something i did not order. </p>
Hi Thando,
Thank you for bringing this to our attention and I am sincerely sorry this happened to you on your first order!
I will raise this with the couriers to find out how and why this occurred to assist for future.
We will be in contact with you soonest with regards to the incorrect item being shipped so we can resolve this soonest for you!
Apologies again and chat soon.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Hi Thando,
Thank you for bringing this to our attention and I am sincerely sorry this happened to you on your first order!
I will raise this with the couriers to find out how and why this occurred to assist for future.
We will be in contact with you soonest with regards to the incorrect item being shipped so we can resolve this soonest for you!
Apologies again and chat soon.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__