Bad service received from courier used by superbalist

i ordered goods from Superbalist and my order numbers were *** and ***. Parcel was delivered on Friday 20 December at a wrong address and the courier guys didn't call to notify me of the delivery. the person they delivered my parcel to (wrong address) is the one who called me and notify me of the wrong delivery delivered to her .the courier service used by superbalist is not professional and they are not serious about the service they provide .my number ***