Bad Service

I have received an sms yesterday that my order was out for the delivery before 5pm ,and i waited until later around before 5pm i decided to track the order, only to find out it was re-routed due to it got to the wrong hub, why wasn't i was alerted via the sms the same way they notified me about the delivery, now i paid for the nextdsy delivery and it looks like i will be getting my order probably after days, yet i paid. This is a sc*m i am very disappointed. I am supposed to be travelling yet my order hasn't arrived i am so fur*ius actually fum*ng because now i won't my order. The audacity of not even calling me to apologies for the inconveniencing me, bl00dI fu**kers.