PL
Petronel L
1 reviews | Active since Feb 2013
15 Dec 2015, 01:06
Bad Service
Good day<br> <br> I have ordered shoes from Superbalist, my order was delivered but it did not fit!I request a return and replacement for other shoes!I have been calling everyday for 3 weeks!They have not come to collect the shoes and I want my new shoes for the holiday but don't think I will ever get it!I don't know what to do or who to talk to because the call centre tells me the same thing for 3 weeks now,but nothing is happening????Please can someone contact me!Thank you
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Replies (1)
Superbalist.com's replyOfficial
15 Dec 2015, 09:22Hello Nella26,
I am so sorry that your collection for your return has not taken place as yet.
I will be following up myself and ensure your collection gets done asap at your convenience.
Kind regards,
Robyn van Staden
Client Concierge Specialist
I am so sorry that your collection for your return has not taken place as yet.
I will be following up myself and ensure your collection gets done asap at your convenience.
Kind regards,
Robyn van Staden
Client Concierge Specialist
Superbalist.com's reply15 Dec 2015, 09:22
Official
Hello Nella26,
I am so sorry that your collection for your return has not taken place as yet.
I will be following up myself and ensure your collection gets done asap at your convenience.
Kind regards,
Robyn van Staden
Client Concierge Specialist
I am so sorry that your collection for your return has not taken place as yet.
I will be following up myself and ensure your collection gets done asap at your convenience.
Kind regards,
Robyn van Staden
Client Concierge Specialist