Atrocious Service - Item missing from your return-RMA*** -

I return 13 sweaters and got an e mail they only received 12, the courier and I counted the sweaters, ever since it's a struggle to get assistance, i spoke to several consultants like Lerato Asiwe or Aspiwe Skutali Mzwanele Sinovuyo and several others see e mail below 2weeks ago no feedback

Skutali.N (Superbalist) Aug 16, 2024, 19:25 GMT+2 Hi Mishka We have escalated this to the relevant department. With this in mind, we wanted to touch base with you and let you know that we are still actively working to have your query resolved. Rest assured, as soon as we have received a resolution from the relevant departments, we will contact you to advise on the outcome. Kind regards, Skutali.N Online Fashion Assistant