AM
Ayanda M

1 reviews | Active since Jun 2015

23 Feb 2016, 14:29

Appalling Service

I placed an order online on the 17 Feb, i got an sms the next day confirming that my order would be delivered on or before the 22nd of Feb. Yesterday i got a call from someone at [URL Removed] informing me that my delivery address was wrong. I was shocked because this is the 3rd time using [URL Removed] and both times the order was delivered hassle free, what is the problem now?? <br> <br> At 15H50 yesterday i got a call from Dawn Wing saying they were having issues with my delivery address and that they will delivery to me today before 13h00 and im still waiting . I called them and gave them my order number 646337 and they said they will call me back, still nothing. ***????<br> <br>

0
Replies (1)
Superbalist.com
Superbalist.com's reply23 Feb 2016, 16:02
Official
Hello MissyAIam,

I am sincerely sorry for this delay and communication break down.

I have organised an after-hours delivery to be actioned this evening at the new address given, follow-ups will be made to ensure this.

Kind regards
Claire Gravell
Client Concierge Specialist