Appalling Delivery & Concierge Service

Superbalist doesn’t care with regulations and the pandemic. They’re forcing customers to pick up deliveries at their workplaces when no one is supposed to be there. We need to be able to change delivery addresses within this pandemic/national disaster. They don’t even call to check if I am available for delivery.

I tried calling back the delivery guy but their phone is not going through. Superbalist also takes its own time to reply. We understand they have numerous cases but they need to work in a way to accommodate their customers in these tough times.

Can’t be telling a customer that there’s is nothing that can be done, whereas they used to do things in a certain way like calling a customer before deliver and on the way to delivery