A 23 day long stuff up.

It began in about a month ago, I needed new side tables for my bedroom and I had heard some decent things about about Suberbalist.com from a family member.

Low and behold I found something I actually liked and couldn't punch in my card details fast enough. Nearly a day later it arrives, how great is that!?

But this is when it all starts going down hill. I eagerly open the first box and notice it is the wrong color (I ordered WHITE but got a GREY one instead) Now I rolled my eyes cursed a bit and promptly built the thing in frustration.

And lucky me I actually liked it, the color fit in well and I decided hey lets hope the other box contains a grey one as well. I cursed again. This is gonna be trouble.

Now in a mood log the exchange noting that they sent the wrong colors and it auto rejects the exchange. This does not help my temper but I push it off for tomorrows list of issues.

Long story short this concludes an almost month long back and forth with their support what leaves me returning the same product TWICE, seriously they picked it up and dropped it off TWO TIMES.

All they had to do is provide the color specified, may I stress that the are both the same price and speaking with support they admit there was a stock / bar code stuffed up.

The highlight of this was when I receive an email from their support team saying they do not stock the color specified! I took me less then a minute to find the mythical grey side table on their site. (I mean that is Looney Toons level of ridiculous)

In the end I got my money back today. But purchasing the side table will cost about R500 more then what it would have cost me a month ago so instead of spending it I thought I might as well and come and expend some bile instead.

On a side note, the site deals mostly with clothing and fashion items. I pity the soul that has to return something from that department.