4 days still no refund
<p>I place an order on the 24 August and made a payment on the 26 August 2016 only to be told that my order (order no 808675) had been cancelled so i requested my refund but today it the forth day and still no refund.i have confirmed with my bank to see if the are unproccesed amount and no there is nothing.</p> <p> </p> <p>I hate such service.</p> <p> </p> <p>I want my money back</p>
Hi Nyiko,
I am sincerely sorry for the trouble of this order.
Our accounts team don't work over the weekends to assist with making payments and unfortunately, the accounts team incurred a problem with making payments today.
I am very sorry for the delay, but I can assure you that the payment will be made tomorrow morning and a proof of payment will be sent to you.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Hi Nyiko,
I am sincerely sorry for the trouble of this order.
Our accounts team don't work over the weekends to assist with making payments and unfortunately, the accounts team incurred a problem with making payments today.
I am very sorry for the delay, but I can assure you that the payment will be made tomorrow morning and a proof of payment will be sent to you.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Today is that day you assured me of " tommorow morning" and now it is afternoon still no money in my account and even unproccesed amount.
Please i want my money.
Today is that day you assured me of " tommorow morning" and now it is afternoon still no money in my account and even unproccesed amount.
Please i want my money.
Hi Nyiko,
My apologies for the delay of the proof of payment, I have sent it through.
All the best.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Hi Nyiko,
My apologies for the delay of the proof of payment, I have sent it through.
All the best.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Haven't got any proof of payment or any money into my account.
When may i going to receive the money into my account?
This is a bad service ever and i don't think i will ever buy from this shop again.never
Haven't got any proof of payment or any money into my account.
When may i going to receive the money into my account?
This is a bad service ever and i don't think i will ever buy from this shop again.never
Hi Nyiko,
As per the proof of payment sent earlier (which could be blocked from your work email,) and that I have resent copying in your email address that is on your profile, the payment was made this morning from an FNB account.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__
Hi Nyiko,
As per the proof of payment sent earlier (which could be blocked from your work email,) and that I have resent copying in your email address that is on your profile, the payment was made this morning from an FNB account.
Kind regards
__CLAIRE GRAVELL__CLIENT Concierge Specialist__