RB
Riyad B
1 reviews | Active since Dec 2015
05 Jan 2016, 22:07
2nd Time NO DELIVERY in Less than 2wks
Failure to deliver purchase yet again!! prior order to this was also LATE!!
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Replies (1)
Superbalist.com's replyOfficial
06 Jan 2016, 08:49Hello Riyad5167,
I would like to apologize on behalf of our couriers as well as Superbalist.
The couriers experienced an unforeseen delay with a truck missing their pick-up from Johannesburg to Cape Town and that has unfortunately affected the delivery of your parcel.
I have however emailed the necessary contacts to prioritize your delivery sooner.
We sincerely apologize for the lack of communication and negative experience you have had.
Regards,
Claire Gravell
Client Concierge Specialist.
I would like to apologize on behalf of our couriers as well as Superbalist.
The couriers experienced an unforeseen delay with a truck missing their pick-up from Johannesburg to Cape Town and that has unfortunately affected the delivery of your parcel.
I have however emailed the necessary contacts to prioritize your delivery sooner.
We sincerely apologize for the lack of communication and negative experience you have had.
Regards,
Claire Gravell
Client Concierge Specialist.
Superbalist.com's reply06 Jan 2016, 08:49
Official
Hello Riyad5167,
I would like to apologize on behalf of our couriers as well as Superbalist.
The couriers experienced an unforeseen delay with a truck missing their pick-up from Johannesburg to Cape Town and that has unfortunately affected the delivery of your parcel.
I have however emailed the necessary contacts to prioritize your delivery sooner.
We sincerely apologize for the lack of communication and negative experience you have had.
Regards,
Claire Gravell
Client Concierge Specialist.
I would like to apologize on behalf of our couriers as well as Superbalist.
The couriers experienced an unforeseen delay with a truck missing their pick-up from Johannesburg to Cape Town and that has unfortunately affected the delivery of your parcel.
I have however emailed the necessary contacts to prioritize your delivery sooner.
We sincerely apologize for the lack of communication and negative experience you have had.
Regards,
Claire Gravell
Client Concierge Specialist.