1 reviews | Active since Sept 2021
Very Unhappy
Very Unhappy. I bought a laptop that i used for At most 10 hours. The laptop started to freeze and die. At a certain point the laptop did not even want to go on anymore. Ive sent the laptop back to super comp on warranty as i had the laptop for like a month. Ive send *** to them 6 days ago to follow up as i dont get feedback and still haven't heard anything from them. This is very unprofessional and im very unhappy with the service and product.
Hi Nathan. Thank you for your feedback. We apologise for the delayed public reply here; our immediate priority was to step in directly and resolve your case first.
We are truly sorry for the lack of updates you experienced during the assessment process. Leaving you waiting for feedback was unacceptable, and we have tightened our internal processes to ensure our team provides consistent, proactive communication going forward.
We are very happy that Luzuko was able to connect with you and assist in getting this resolved. If you need any further help or have additional questions, please feel free to reach out to us directly. Thank you for your patience with us throughout the process.
Hi Nathan. Thank you for your feedback. We apologise for the delayed public reply here; our immediate priority was to step in directly and resolve your case first.
We are truly sorry for the lack of updates you experienced during the assessment process. Leaving you waiting for feedback was unacceptable, and we have tightened our internal processes to ensure our team provides consistent, proactive communication going forward.
We are very happy that Luzuko was able to connect with you and assist in getting this resolved. If you need any further help or have additional questions, please feel free to reach out to us directly. Thank you for your patience with us throughout the process.