Very Inefficient Suppport After You Buy! Buy At Your Own Risk. They will Ignore you to core, if you encounter Problem with Their Gadget!

Bad Support i have ever experienced! I never thought they are this inefficient to attend to the problems the buyers encounter with their gadgets, once the have bought! They are excellent in communication before you buy. After you buy, and you encounter a problem with their gadget, they ignore you to core,. I have send them countless of messages with photos attatched, about the problem i have with Lenovo Thinkpad T14, that i bought from them in April. Mind you, i even left them a 5 star review here in April due to their good communication when i was buying the Laptop. I am a student that relies heavily on laptop, and that laptop just stops working in the middle of nowhere, while still studying, and it take about 1hr 30 minutes, to be back to normal, after i switch it off and on countless times! Mind you, they even gave me a charger that it faulty, i have to put it in certain positions for it to charge. And having bought that laptop for about R8000. For it to be this problematic and getting ignored by Super Communications everytime i write to them, is really unfair. I feel like i have been ****med ! I see they are very efficient in answering messages here, yet they ignore email messages.