Upgraded me to 32GB on a Dell T1700 at ZERO EXTRA CHARGE

A few months back I purchased a Dell Precision T1700 from Super Communications, had the hard-disk upgraded to SSD, and memory expanded to 16GB.

The price was still amazing, even as I needed a good graphics machine for high end engnineering CAD work

Super service, the machine arrived as promised, but recently I needed the RAM upgraded so I self-bought a 1x16GB ECC RAM module, assuming I could just plug it into the machine (to upgrade to 28GB thus), but to my disappointment found that the machine had 4X NON-ECC RAM in (and not as per the spec sold to me).

I contact Marcelo at Super Communications who apologized, and immediately offered to fix the mistake, seems some mixup got the wrong RAM installed as it was delivered

Needless to say, at ZERO extra charge to me, they replaced the 4X 4GB NON-ECC RAM in the machine to 1X 16GB ECC-RAM, allowing me even to upgrade to 32GB (their replacement and my new 16GB module)

I must complement Marcelo and Super Communications at immediately, without cost to me, rectifying this mistake, and even actually "upgrading" me at zero extra charge

Highly recommended supplier !