1 reviews | Active since Mar 2025
Not reliable at all
ORDER #712371. I ordered my laptop exactly a month ago on the 4th of February, received it on the 6th. On the 19th of February I was already experiencing an issue of the laptop not wanting to switch on. Customer service was great in helping resolve this issue. However it’s the 4th of March now and I have experienced another issue whilst watching a video, the screen going blank but the sound is still playing. I would not recommend buying from this company to a IT student like me looking for a trustworthy device to code with because the laptop is troublesome and it’s draining to deal with the constant hiccups on top of the academic stress I am facing. Now I will have spend an additional R950 ex VAT to return this product.
We received your email on 4 March 2025 at 21:44 and attempted to contact you the following working day. Our support team promptly arranged a remote session to assist you, during which we identified that your Wi-Fi settings were blocking essential updates, leading to the issues you encountered. We appreciate your time on the phone with our team to get this resolved.
All our devices undergo rigorous testing and quality checks before being shipped to ensure they meet our high standards. However, we’re always here to assist and encourage our customers to reach out whenever they need support. If you have any further concerns, please don’t hesitate to contact us.
We received your email on 4 March 2025 at 21:44 and attempted to contact you the following working day. Our support team promptly arranged a remote session to assist you, during which we identified that your Wi-Fi settings were blocking essential updates, leading to the issues you encountered. We appreciate your time on the phone with our team to get this resolved.
All our devices undergo rigorous testing and quality checks before being shipped to ensure they meet our high standards. However, we’re always here to assist and encourage our customers to reach out whenever they need support. If you have any further concerns, please don’t hesitate to contact us.