MR
Mutshidzi R

1 reviews | Active since Nov 2025

13 Nov 2025, 13:42

My experience with Super Communications

I bought a Lenovo Thinkpad T495. I was very excited as it arrived and got it sooner than they estimated, which I liked, as I was looking forward to getting it. I ordered it on September 6, 2025, and got it on September 12, 2025—not bad for a remote area! I also got it with a free bag, surge adapter, and wireless mouse, which I was not expecting.

When the laptop arrived, I tested it, and it ran smoothly. I installed the programs I wanted, and they all ran smoothly.

Time went on. On the 4th of October 2025, suddenly my charger was no longer working.

I was dejected, thinking I was probably going to pay for another one. But as I emailed them, they got back to me shortly and firstly suggested that I check it and try different ways to see the problem. As that did not work, they ordered one to replace the faulty charger. I got the replacement the following day, and the day after that, they collected the faulty charger. And it was all free.

I am grateful for Supercomm and for just discovering them. I cannot recommend them enough; they have top-quality products and superb customer service.

(Unique code: 109988)

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Replies (1)
Super Communications
Super Communications's reply13 Nov 2025, 14:45
Official
Hi Mutshidzi.  Thank you so much for taking the time to review us. We’re thrilled that you love your Lenovo ThinkPad T495 Laptop. We're also glad the team was able to troubleshoot with you, dispatch a replacement charger immediately, and solve the problem. Thank you for putting your trust in us and for spotlighting both the product quality and the service experience. Reviews like this help us continue to drive operational excellence and elevate the refurbished tech space in South Africa.